Articles:

Smith, Linda J., & Drago, Kristen. (2004). Learner Support in Workplace Training. To be published in J. Brindley (Ed.) Learner Support in Open, Distance, and Online Learning Environments. Oldenburg, Germany: Bibliotheks-und Informationssystem der Universität Oldenburg.
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Smith, Linda J. (2003). Assessing Student Needs in an Online Graduate Program. In U. Bernath & E. Rubin (Eds.) Reflections on Teaching and Learning in an Online Master Program: A Case Study. Oldenburg, Germany: Bibliotheks- und Informationssystem der Universität Oldenburg.
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Paper:

Smith, Linda J. (2004). Preparing Students to Be Collaborative Learners in Distance Learning and Training at Volkswagen AutoUni. In Bernath, U. & Szücs, A. (Eds.), Supporting the learner in distance education and e-learning, Proceedings of the Third EDEN Research Workshop. Oldenburg, Germany: Bibliotheks- und Informationssystem der Universität Oldenburg.
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