Linda J. Smith

Linda J. Smith
Portfolio

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Starting the MDE

I began the Master of Distance Education (MDE) program at University of Maryland University College (UMUC) Fall term 2001. I learned about the program through several ads and the UMUC Web site. The opportunity to return to graduate school came at a turning point in my career. I had just completed a series of major projects and was awaiting a new assignment. Also, I had reached a length of service that would enable me to take an early retirement from my government job and start a new career if I wanted a change. I had been planning to return to school but did not think it would be possible before I stopped working full time and could commute to a campus. Online distance education allowed me to begin preparing for a new direction in my life while still working.

The MDE was not my first experience with distance education. After I finished high school, I earned a diploma from a three-year course of correspondence study in commercial art. The study was completed on a scholarship I won in national competition sponsored by the high school periodical Scholastics Magazine. The learning experience was effective but lonely. I thought back to it often during my first MDE course, Foundations of Distance Education, in which I learned how much correspondence study has been (and still is) used around the world.

The MDE also was not my first experience in graduate school. I had already received a Master of Arts degree in English and had taken additional post graduate work in information systems technology. Both prior experiences were in the traditional classroom setting.

I didn't know what to expect when I began the Foundations course. My first surprise came when I learned that my instructor was located in Germany. The next surprise came when I found that the course would have two visiting professors--the authors of our text books (Otto Peters and Börje Holmberg). These were the first of a number of pleasant surprises I encountered as I proceeded through the program.

Differences between the MDE and Prior Graduate Program Experiences

In my two prior graduate level programs, I was a student in a classroom. Professors were referred to by their titles, and other students were seldom seen outside the classroom. There was very little sense of community. I have been truly amazed at the community experience in the MDE, not only among students, but between faculty and students. The informality between faculty and students seems to be highly appropriate for a distance program, and it has been very effective here. Another new experience for me was the "extra mile" I have seen faculty go in trying to assist students--and this often from adjunct faculty who are not highly paid for the dedication. I'll never forget the day I received a phone call at work from Judy Roberts in Canada. She was calling to be sure I had not inadvertently left a section out of my paper. I will also never forget the faculty-student meetings at UMUC and at conferences. I don't ever recall such opportunities in any of my other college experiences. This fellowship within the MDE program has been both enjoyable and an ongoing encouragement through difficult times. Perhaps the greatest difference between the MDE and my prior work is the international aspect of both instruction and student participation. The UMUC-Oldenburg partnership has provided me with new perspectives on education that I don't think I could have gotten in any other program. It has both enlarged my view of the world and made my planet much smaller. I can now claim friends among faculty and students literally from around the globe. A few more comments concerning friendships will be found in the reflections about relationships below.

Relationships

Throughout these reflections, there are comments about relationships between faculty and students and among students. I never expected to meet the students I encountered in my distance classes. I have met a number of them in person, and some of these have become life-long friends. At this moment, I can't even remember the names of any students in my prior graduate programs. Some of this can be attributed to my growth as a person and the loss of shyness that hindered my forming lasting relationships when younger (although I did form some friendships that persist today). But it also has to do with the nature of the MDE program and its atmosphere. My lasting friendships from earlier times were not formed as a result of my involvement in graduate work. These new ones are the result of that experience.

Readiness for Study

With each new level of education in my life, I have improved in academic performance. In spite of an absense from university work for more than twenty-five years, I was better prepared for the MDE than any prior work because my employment with the Social Security Administration had given me: a) practical experience in time and task management; b) years of projects using the online environment: and c) assignments that sharpened my intellectual skills. Unlike my first entry to graduate level work, I stepped into the MDE program feeling comfortable and ready for the challenge. In sharp contrast, I never would have ventured past my first term in a graduate program had I not signed a contract to teach for a year during my first Masters degree work at Florida State University. The transition from undergraduate to graduate level work was a severe shock for me, even though I later learned how to excel as a graduate student. Remembering how close I came to giving up has made me sensitive to those students entering the MDE as their first graduate level experience. A mentoring program can be very important to new students, and I believe that mentoring for new MDE students can increase their success and encourage them to stay in the program.

Course Work

The following is a collection of memories and comments about the courses I took in the MDE program. They are presented in the order in which I enrolled, beginning in Fall of 2001 and ending Spring of 2004.

Fall 2001
OMDE 601 Foundations of Distance Education - I was very impressed with the quality of the first course in the program and with the teaching skill of Thomas Huëlsmann. The addition of two "greats" in the field (text book authors Börje Holmberg and Otto Peters) was an added bonus. It was apparent that if this course was an indication of the quality of whole program, it was going to be a wonderful experience. The one negative feature was my first experience with MDE study group work. There was one member of the group to which I was assigned who had the expertise to work collaboratively online. The others were obviously unprepared and unskilled. That experience started me on a quest to determine what was needed and what could be done to prepare students to be online collaborative learners before they became immersed in a graduate program.

Spring 2002
OMDE 602 Distance Education Systems - Since systems is a fascinating subject for me, I anticipated that this course would be comparable in many ways to my 601 experience. It was very different. First, the lack of a text book was disappointing. On the other hand, I found this to be an opportunity for a future project for which I have begun work. Another negative was a heavy emphasis on study group work and a second unpleasant experience with unprepared students (further incentive for me to pursue work in this area). 602 was also my first course with Yolanda Gayol. I found the assignments in 602 to be very challenging, with the last two offering considerable opportunity for creative expression.
OMDE 603 Technology in Distance Education
- I found this course to be a good companion to 602. It was also extremely demanding. While word limits had been a difficult aspect of essay assignments in 601, Judy Roberts' expectations for both quality and conciseness made me become the "master of a few words." Judy's requirements have been the subject of many lunch table conversations at conferences I have attended with other MDE students; however, I believe that the standard she sets is no less than what a graduate student should produce.

Summer 2002
OMDE 606 Economics of Distance Education - I saved this course for a shortened summer term because I thought it would be both easy and fun. It was (except once again for student group work which I found unsatisfying). It was easy because it was the kind of work I had been doing in my job for a number of years, and it was fun because I could apply the concepts to distance education. Thomas Huëlsmann was excellent, as before, and the addition of Greville Rumble as a guest professor was another wonderful surprise. I would like to see an advanced level course in the economics of DE. This one just whetted my appetite.

Fall 2002
OMDE 608 Student Support in Distance Education and Training - Here was yet another course taught by a true expert in her field. Jane Brindley provided a clear understanding of how important student support is for the distance learner. This course, combined with my earlier experiences in the program, helped me develop a keen interest in this area of distance education.
OMDE 623 Web-based Learning and Teaching and the Virtual University - This may have been the most demanding MDE course in terms of workload. It was also the most intellectually stimulating and rewarding on several levels. Yolanda Gayol created a course that was enlightening, challenging, colorful, and fun. Everyone in the course complained about the workload. Everyone in the course was both exhausted and delighted at the same time. It was also in this course that I experienced the epitome of study group work. Our six member team fit very well together. We were mutually supportive, taking over for one another when circumstances kept one or another of us from full participation. (One of our members studied from the United Arab Emirates and frequently experienced technical issues in Internet access.) We collaborated. We challenged one another. We trusted one another. It was wonderful.

Spring 2003
OMDE 604 The Management of Distance Education - I came into the MDE program from a background as a manager. I found the application of management principles to distance education interesting. Ted Field and Merrily Stover team-taught the course; however, it was divided so that Ted taught the first half and Merrily taught the second. Since their teaching styles and backgrounds were so different, the division caused something of a disconnect in the course.
OMDE 632 Advanced Technology in Distance Education 2 - Asynchronous Learning Systems - This must have been a very difficult course to design because of the difference in backgrounds of the students. I have a strong technology background, yet I found much of this course to be almost overwhelming. I can only guess what students with no technology background experienced. On the other hand, I was very glad for the opportunity to learn technical details of networks and have used the knowledge to good advantage since then. I also enjoyed the opportunity to hear from instructor Rob Sapp, the "guru of WebTycho."

Summer 2003
OMDE 607 Instructional Design and Course Development in Distance Education - This course was fun because it encourages creativity; however, it was a revisiting of things I had already learned in 623. It should be taken before 623. I was glad to learn the formal instructional design process, but I found that its linear process was contrary to the way I had learned to design computer systems. I had discovered that viewing and working on a system holistically gave a better result, and I found myself using that technique in my prototype course. This was my first course with Gene Rubin, although I had talked with Gene many times at UMUC and at conferences.

Fall 2003
OMDE 620 Training and Learning with Multimedia - Olaf Zawacki-Richter and Hilko Donker team-taught this new version of the multimedia course. Rather than split the course, they shared teaching responsibilities. It worked very well because they have similar styles and knowledge. The course overcame significant difficulties in trying to provide exposure to multimedia in a limited environment. Tom Brown of Pretoria, S.A. was an outstanding guest lecturer. His extensive interactions with the class were both informative and graced with good humor.
OMDE 622 The Business of Distance Education - I had been looking forward to taking this course from the time I first saw it on the list of offerings. This is not a course for the student who needs structure. It is a good graduate seminar course. Gene Rubin offered his expertise and insights along with a challenge to the class to "go forth and discover the business world of distance education." We were also fortunate to have an excellent guest lecturer in Anne Forester of Australia.

Spring 2004
OMDE 690 Seminar - I had been thinking about the 690 course from the beginning of the program and, based on good advice from instructors along the way, had been preparing. However, nothing could have prepared me for the unanticipated events that occurred during the term. During the preceding summer, I had decided to take an early retirement from my job and enter a doctoral program at Florida State University. That meant selling my small farm in Maryland and relocating to Florida. I started early on the relocation project; however, everything came together at the same time. My farm finally sold a few days before the 690 spring term began. One month into the term, I had to go to Florida to locate a new home, vacate my house, and travel to Germany to participate in the EDEN workshop. Upon return from Germany, I was without a home for nearly a month. Then I spent the last month of the term trying to move into my new home while I finished my 690 project. This has been the most physically and mentally difficult time in my whole life! I include this account to remind myself of the circumstances when I look back in the future and perhaps question why approached it the way I did.

The 690 seminar was taught by Gene Rubin, my mentor, along with Uli Bernath and Michael Beaudoin. I liked the idea of a project course, but I found it difficult to draw boundaries around the subject I selected, distance education systems. I chose to discuss some applications of the theories of the "new science" (e.g., quantum theory, chaos theory, network theory) to distance education systems. I hope to greatly expand this work into a comprehensive text book on distance education systems in the future.

Courses I wish I could have taken: the Library course; Advanced Technology - Synchronous Learning Systems; Distance Training; Copyright.

Opportunities for Contributions to the Program

It is exciting to be able to join a group of students who have made contributions to the Masters program of which they are a part. It is both a way of enhancing one's resumé and "giving back" to the MDE community. It is also evidence of the "walk the talk" attitude of MDE faculty who promote collaboration among both learners and instructors. My contributions include: a study guide for the OMDE 602 Distance Education Systems course; a tutorial on assignment planning and completion for the OMDE 603 Technology in Distance Education course; a tutorial on basic numerical analysis for the OMDE 622 Business of Distance Education course; a published article which I understand has been on the reading list for the OMDE 608 Student Support course; and work as a teaching assistant in OMDE 602 and OMDE 622.

Encouragement to Engage in Professional Activities

From my early days in the MDE program, I noted that students were encouraged to become a participant at distance education conferences and begin making contributions to the field of distance education by submitting papers for publication in journals, being a presenter at conferences, and taking advantage of other opportunities as they arise. During my first full year in the program, I attended the Maryland Distance Learning Association spring conference and the Sloan-C Asynchronous Learning Networks conference. I was grateful for the encouragement to participate and gained much from conference activities. The next year I was a presenter at both conferences, and the following spring during my last term in the MDE, I was a grant recipient from Volkswagen to be part of a team presentation at the Third European Distance Learning Networks Research Workshop in Oldenburg, Germany. In addition to these professional activities, I contributed two published articles in the ASF series of books on distance education, one as sole author and the other as co-author with Kristen Drago.

These activities have been both enjoyable and enriching. They have provided opportunities to meet MDE faculty and students in person as well as to hear and talk with some of the most noted practitioners in the field of distance education, including a number of authors of textbooks used in MDE courses. I think it is a great credit to the founders and faculty of the MDE program that students are viewed as budding professionals capable of making contributions to their field. This atmosphere of mutual respect and collaboration in learning by both faculty and students has been a highlight of the MDE program for me

How the MDE Affected My Plans for the Future

When I first began the MDE program, I looked at it as an opportunity to continue in my quest to be a life-long learner. It was the best new subject choice for me of the group of subjects available at the Masters level at UMUC. I had no particular plans for the future based on completing the program. However, the further I went in taking courses, the more a whole new career began to open up for me. I was excited by the opportunities distance education offers so many people today, and I saw significant needs for trained professionals in the field. I decided to continue my education to prepare further for a future as a consultant in distance education. My next work will be a doctoral program at Florida State University where I have been accepted into the Instructional Systems department for fall of 2004.

Final Thoughts

Proudest moment--when I sat in the audience at the 2003 Sloan-C ALN conference and watched Gene and Uli accept the award for Most Outstanding Online Teaching and Learning Program.

Most fun memories--the 2004 EDEN conference socials where we had champagne and dinner in a castle; Otto Peters danced the salsa with another keynote speaker; Judy Roberts danced barefoot all evening along with other notables like Gila Kurtz, Thomas Huëlsmann, Tom Brown, Uli Bernath, Gene Rubin, and do I remember Börje Holmberg dancing with Mrs. Peters? All of this followed an afternoon of bowling along the roadways in the German countryside with everyone drinking schnapps--in a snowstorm. And then there was the evening at the 2003 ALN conference when I went to dinner with 5 other ladies from UMUC and discovered that I was the only American among a wonderful international group in which Mexico (Yolanda), France (Claudine), Brazil (Stella), Israel (Gila), and the USA (me) were represented.

Last comment--As I read back over these comments, it sounds like a record of my accomplishments rather than reflections about the program. But then, maybe that is a good statement about the MDE. The MDE program and the leaders and faculty who make it up are the enablers of accomplishment by students. Perhaps it's not possible to separate the reflections from what has been achieved. That might be the highest recommendation for any program.

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May 6, 2004